International Shipping Policies

Please note, our international shipping charges do not cover import duty or customs taxes. These charges are the responsibility of the customer at the time of delivery. Brokerage fees may also be assessed, it is our understanding these range from $5 and up. Please contact your local postal authority or UPS for an estimate of these fees.

All packages are marked as merchandise. Packages refused at the time of delivery will not be refunded. There are some countries that we can not ship to because of customs prohibitions and restrictions. If you place an order and there is a shipping restriction or problem, we will let you know.

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We may ship to the following countries, contact us to confirm: Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Cameroon, Canada, Cayman Islands, China, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, England (UK), Finland, France, Germany, Greece, Greenland, Guam, Hong Kong, Iceland, Ireland, Israel (Note: jewelry with stones can not be shipped to Israel), Italy, Jamaica, Japan, Korea (Democratic), Lebanon, Liechtenstein, Luxembourg (Note: We can not send jewelry with diamonds or cubic zirconia (CZ) to Luxembourg) Mongolia, Morocco, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Papua New Guinea, Portugal, Puerto Rico, Saudi Arabia, Scotland (UK), Slovakia, Slovenia, Spain, Sweden, Taiwan, United Kingdom, United States, Virgin Islands (British), and Virgin Islands (US).

We reserve the right to add or remove countries at our discretion or upon policy changes by United States Customs.

NOTE: International Orders Will ONLY Be Sent To The Address Of The Card Holder. We can not drop ship orders paid by credit card. If you are placing an order as a gift, or want the order sent to an address other than your credit card billing address, you must pay via paypal with a VERIFIED address OR make an offline order and pay by international money order or traveller's checks.

International Shipping Fees
(subject to change as policies change)

Please note, our international shipping charges do not cover import duty or customs taxes. These charges are the responsibility of the customer at the time of delivery.

At this time, you must contact us for fees. We ship internationally with the United States Postal Service (or UPS upon request), we will need your address (minimum city, country and postal code) and the amount and brief description of the item to be purchased.

If you have any questions, please do not hesistate to contact us sales@generousgems.com

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